Returns and Refunds Policy
At Dshop, we want you to love your home as much as we do, which is why we offer a 30-day return window for all unused furniture and decor items. If your purchase isn't the perfect fit for your space, we provide a streamlined process for returns and exchanges.
Return Process
- 1.Initiate Your Return
Log into your Dshop account and select the order you wish to return to receive a unique Return Authorization number.
- 2.Pack Your Items
Carefully place the items in their original packaging, ensuring all hardware, assembly manuals, and protective padding are included.
- 3.Label and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5 to 7 business days.
