Frequently Asked Questions
Everything you need to know about Dshop home essentials.
What is the typical shipping timeframe for furniture items?
Standard furniture delivery usually takes 7-14 business days. You will receive a tracking number and a scheduled delivery window once your order leaves our warehouse.
Do you offer assembly services for your products?
Yes, we offer professional white-glove assembly services for an additional fee at checkout. Our team will assemble your furniture and remove all packaging materials.
What is your return policy for home decor?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Are your textiles and linens machine washable?
Most of our linens are machine washable, but we recommend checking the specific care label on each product page for detailed washing instructions to maintain fabric quality.
Do you provide fabric swatches before I make a purchase?
Absolutely. You can request up to five free fabric swatches for our sofas and upholstered chairs to ensure the color and texture match your home perfectly.
What payment methods does Dshop accept?
We accept all major credit cards, PayPal, and interest-free financing options through Klarna and Afterpay for larger furniture investments.